We are available to travel to your client's site to collect data, both cooperatively and autonomously.
In all cases, forensically sound methods of capturing data are used in order to ensure data is properly preserved, both for practical purposes, as well as ensuring your searches are performed on data as it existed in the client's environment.
After consulting with your team, we can identify the best hardware and software tools to use in order to have a fast, hassle-free data pull.
Where possible, we utilize:
-tested and vetted software tools
-hardware encrypted storage drives
-scrubbed and sanitized storage media
-targeted, user-defined collection parameters
-automated logging of data sources and complete pre/post collection file hashing
-avoidance of 'long file path' errors, which cause missed/skipped data
-VSS enabled data imaging
From Pete-
Spending so much of my IT career as a one-man office 'IT GUY', I was your help-desk technician, your systems administrator, and your network admin. Immersing myself in a client's corporate environment and performing data collections at a user's workstation is, for me, a fun dive back in time to when my job was principally helping my co-workers get the most out of their technology to make their jobs easier, and to make sure their time and stress wasn't spent on fixing frustrating MS Windows issues.
From the most to the least technically savvy users, I enjoy doing excellent and accurate work while putting a user at ease to the process. My unique background helps me clearly see potential issues that could cause a problem on a workstation or network environment, while taking close care to perform a complete and sound data extraction. To give an example, regardless of any time crunch we may be under, I am always keenly aware that obtrusively closing a window on a workstation could potentially kill a person's email draft that they've spent a day working and stressing over. It gives me a sense of satisfaction to pair this seemingly invasive task of imaging data off of a computer or cell phone while keeping a good 'bedside manner'.